Automatically change your status online or offline on your website, so your customer can live chat with you, or fill out a contact form. Guide your leads or customers to correct channels to answer their questions quickly.
You can turn any chat contact into an actual CRM entry immediately. Select the category they fit in, fill out the necessary information, and BAM! A new customer card is created and ready to manage.
Your users can claim messages as they appear to ensure there isn’t any confusion. Didn’t mean to claim it? Easily forward that message to the correct user or department.
Texts are read more often, and are the main mode of communication for most people. Choose a number, and whether you place it on the web or on a billboard, you can track it, and have conversations with the rest of you communications.
If you are a Slack lover, you can keep using it within the Riiqo system, with access to all your channels, so you won’t miss a beat.
Not a Slack user? We have you covered. Chat with as many users or groups in your company as needed right from our Chat window.